Terms of service
Last updated: November 11, 2026
These terms govern the use of Paralell Recepción, a service from Paralell. By using the panel, the booking page, or the WhatsApp assistant, you accept these terms.
The service
The service provides a WhatsApp assistant, a booking page, and an agenda panel for businesses that sell appointments. Each business subscribes to the service and decides how it is used with its customers.
Team accounts
- Access to the panel is by invitation from a business administrator.
- Protect your password and your session. You are responsible for what is done with your account.
- The administrator decides who has access and with which role.
Acceptable use
- Do not use the service to send spam, to deceive other people, or for illegal purposes.
- Do not try to bypass the security measures or to reach another business's data.
- Do not use the assistant to ask for diagnoses or medical advice. Talk to the business for that.
The assistant
The assistant uses artificial intelligence and can make mistakes. Prices, hours, and policies come from the business's data. A person on the team can take over any conversation. An appointment is confirmed once you receive the confirmation message.
Data and privacy
The handling of personal data is governed by our privacy policy, published on this same website.
Availability and changes
We work to keep the service available, but we do not guarantee it without interruptions. We may improve or change features. If we change these terms, we publish the new version here with its date.
Liability
To the extent the law allows, we are not liable for indirect damages from using the service. The relationship between a customer and the business, including services, prices, and treatments, is only between them.
Contact
For any question about these terms, write to (correo de contacto pendiente).